Case Studies in Organizational Communication: Ethical Perspectives and Practices
Author: Steve May
"Not only will students see ethical issues unfold across different types of organizations, they will become more acquainted with the complexity of organizations, as well as with ethical situations, and will become more knowledgeable about real issues in real organizations." --Joy L. Hart, University of Louisville
"Case Studies in Organizational Communication covers a great number of issues and can be used in a variety of classes. I particularly enjoy its in-depth coverage of issue management, activism, and power and politics. The case studies are readable and engaging and, as a result, allow students to connect meaningfully with ethical theory and everyday communication practice."
--Heather M. Zoller, University of Cincinnati
Case Studies in Organizational Communication: Ethical Perspectives and Practices integrates ethical theory and practice to help strengthen readers' awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases. This volume is a crucial step toward addressing ethical issues, providing a rich and diverse overview of an increasingly important concern for organizations in contemporary society.
Key Features
- Explores some of the most important examples of organizational ethics today: Case studies include discussions of dilemmas faced by NASA, Coca-Cola, Mitsubishi, Wal-Mart, the Catholic Church, the war in Iraq, college athletics, and the tobacco and pharmaceutical industries, among others. Through these case studies, students are able to directly assess ethicaland unethical decision-making in a rich, diverse, and complex manner that moves beyond simple explanations of ethics.
- Examines a range of ethical dilemmas in diverse organizations: The cases look at a variety of emerging issues in the workplace, such as work/family balance, racism, sexual harassment, offshoring, telecommuting, and much more. In addition, several of the case studies examine the behavior of non-American organizations, providing a more thorough understanding of ethics in a global business environment.
- Offers greater coherence and structure than other case books: The consistent case structure allows instructors and students greater opportunity to compare and contrast cases on comparable terms. In addition, the book includes extensive instructional materials, often neglected in other case study books. Instructors unfamiliar with the cases are provided with additional pedagogical materials, including a case summary and discussion questions.
Intended Audience:
Designed for advanced undergraduate and graduate courses in Organizational Communication, this book will be an invaluable resource not only for students but also for anyone interested in ethics, in general, and in organizational ethics, specifically.
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Leadership and the Art of Change: A Practical Guide to Organizational Transformation
Author: Lee Roy Beach
Most books on leadership and organizational change focus on descriptive theory and research, simplistic and questionable gimmicks, or biographical sketches of successful leaders whose character and exploits students are encouraged to emulate. Leadership and the Art of Change avoids pedantry, gimmicks, and hero worship while addressing the complex issues involved in trying to lead an organization. It does not bury the reader in abstractions, nor does it offer quick fixes.
Leadership and the Art of Change is a unique book in that it focuses on a leader's central and most daunting task--achieving organizational change that successfully addresses external and internal threats and opportunities. Author Lee R. Beach uses six prime responsibilities as the framework for discussing change leadership: external and internal environmental assessment to identify required changes, organizational culture as a constraint on change, vision for motivating change; plans as a map for change, implementation to produce change, and follow-through for institutionalizing achieved changes and making ongoing change a part of the culture.
Key Features:
- Defines leadership as the art of producing changes in an organization's environment, its culture, and its practices in pursuit of survival and prosperity
- Explains the importance of organizational culture as the key to facilitating or inhibiting change
- Examines methods for building a vision and leveraging culture in order to move the organization toward the vision withimplementation strategies
- Offers self-summary exercises as well as a new episode of an ongoing vignette in each chapter that helps readers understand the issues under consideration
- Includes appendices that provide students with hands-on tools to do marketing research, survey an organization's culture, and perform decision analyses
Written in a conversational manner, Leadership and the Art of Change is an engaging textbook for advanced undergraduate and graduate students studying management in a variety of programs including Business, Public Administration, Health Care Management, and Social Work. It will also be of interest to professional managers looking for a unique perspective on organizational change.
Table of Contents:
| 1 | Assessment : specifying change | 1 |
| 2 | Culture : constraining change | 29 |
| 3 | Vision : motivating change | 49 |
| 4 | Plans : mapping change | 69 |
| 5 | Implementation : producing change | 93 |
| 6 | Follow-through : institutionalizing change | 113 |
| 7 | Conclusion : expanding the analysis of change leadership | 133 |
| App. A | Assessing customer service needs | 141 |
| App. B | The organizational culture survey | 151 |
| App. C | Decision techniques | 157 |
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