Saturday, January 31, 2009

Security and Crime Prevention or Evolving Practices in Human Resource Management Responses to a Changing World of Work

Security and Crime Prevention

Author: Robert L OBlock

Rising crime rates of all types indicate the need for crime prevention not only in government but also in business and neighborhoods. Security and Crime Prevention, Second Edition, contains the practical information necessary for creating safe and secure communities, businesses, and individuals.

This highly readable and useful reference contains the most up-to-date material and has been adopted by many colleges and universities as the standard textbook in the field. In addition it provides the professional with the most effective information for personal, business and community-based loss prevention and private security.
Robert L. O'Block taught at the college level for 17 years and was a full professor and department head of an Administration of Justice baccalaureate program before leaving academia to become Executive Director of the American Board of Forensic Examiners. Dr. O'Block earned his Ph.D. form Kansas State University where his work centered on criminology, sociology, psychology, administration, and education. His articles have appeared in the journals The Police Chief and The Journal of Police Science and Administration. Dr. O'Block is a winner of Oregon State University's Distinguished Educational Research Award, and his personal biography was published in American Men and Women Of Science.
Joseph F. Donnermeyer is Director of the National Rural Crime Prevention Center and an associate professor in the Department of Agricultural Economics and Rural Sociology at the Ohio State University. He previously served as a crime prevention specialist for the Indiana Cooperative Extension Service at Purdue University. Mr. Donnermeyer is a member of the Ohio CrimePrevention Association, the Rural Sociological Society, and the American Sociological Sociological Society.
Stephen E. Doeren is an assistant professor and the graduate program coordinator in the Department of Administration of Justice at the Wichita State University. He is a member of the graduate faculty and formerly served as the undergraduate coordinator in the Department from 1977 to 1982. In addition to his academic background in criminal justice, Dr. Doeren has supervisory-level criminal justice agency experience. He has served as a correctional treatment administrator and penologist with the Louisiana Department of Corrections. Dr.Doeren is active in such professional organizations as the Academy of Criminal Justice Sciences, the Midwestern Criminal Justice Association, and the National Corrections Recreation Association.

Table of Contents:

Crime and Crime Prevention, Personal Crime Prevention, Business Crime Prevention, Community-Based Crime Prevention

Look this: Handbook of Networked and Embedded Control Systems or CEOs Guide to Health Care Information Systems

Evolving Practices in Human Resource Management: Responses to a Changing World of Work

Author: Allen I Kraut

Written for non-experts in jargon-free language, this work shows how to create systems within organizations that preempt the monetary, strategic, and emotional costs associated with on-the-job conflict. Its clear and simple approach translates advanced concepts into practical how-tos and provides readers with four guiding principles they can follow to create conflict control systems of their own. Amply illustrated with real-world examples, it details the policies, procedures, and practices that make for successful control systems and tells precisely how to implement them.


Draws on insights from the latest research, best practices from successful organizations, and the views of leading industrial and organizational psychologists to explore the shifts in demographics, economics, regulations, technology, and values and how they affect the practices employed by human resource managers and organizational psychologists. Addressing specific human resource functions aimed at enhancing effective performance and the individual's sense of personal and social fulfillment, examines the assumptions that underlie traditional practices and reveals areas where new realities demand new strategies and innovations. Annotation c. Book News, Inc., Portland, OR (

Friday, January 30, 2009

Business Marketing Management or Joyce Lain Kennedys Career Book

Business Marketing Management: A Strategic View of Industrial and Organizational Markets

Author: Michael D Hutt

Providing the most current and complete treatment of business-to-business marketing, this comprehensive market leader captures and integrates the latest developments in market analysis, relationship management, supply chain management, marketing strategy development, and electronic commerce. Popular in both the United States and Europe since its first edition, the text provides expanded treatment of relationship strategies, the technology adoption life cycle, strategy formulation in high-tech industries, new product and service development for business markets, and Internet strategies.


New edition of a standard undergraduate textbook on the similarities between consumer-goods and business-to-business marketing. A basic marketing principles course (or relevant managerial experience) is assumed. Annotation c. Book News, Inc., Portland, OR (

Book about: Disuniting of America or Divided America

Joyce Lain Kennedy's Career Book

Author: joyce lain

The Career Book continues to provide essential advice, current statistics, and future outlooks. It includes insights on every career-management issue, including: discovering your interests and aptitudes, setting goals, researching careers and companies, finding help, predicting trends, keeping a positive attitude, getting experience and training, planning for college and beyond, and choosing and succeeding on your first full-time job.

Thursday, January 29, 2009

Contemporary Advertising or Managing Wine and Wine Sales

Contemporary Advertising

Author: William F Arens

Contemporary Advertising is perhaps the most popular advertising text on the market. It is known for its current,real-world examples and clear writing style. As a result of market feedback and the author's knowledge of current trends in the field of advertising,the seventh edition places an increased emphasis on Integrated Marketing Communications (IMC) and the role of IMC in planning advertising strategy.

Interesting book: Connaissances de Délégation Cliniques :un Manuel pour la Pratique Professionnelle

Managing Wine and Wine Sales

Author: Joseph Fattorini

This is the first UK textbook to deal specifically with the management of wine sales. It covers all aspects of choosing, purchasing and storing wine in a restaurant, how to draw up wine lists, market and then sell wines, train specialist staff, and select the necessary equipment. The study of wine is an increasingly important part of hotel, catering and related studies. The text adopts a specific hotel and catering emphasis and broadens out into related areas of beverage management.

Table of Contents:
1. Introduction
2. Development of wine in the hotel and restaurant sector
3. The wine consumer
4. Selecting wine for a restaurant list
5. Purchasing wine
6. Beverage control
7. Developing a wine list
8. Merchandising wine
9. Wine service skills
10. Training specialist staff

Wednesday, January 28, 2009

ActiveBook Business Today or Postmodern Consumer Research

ActiveBook, Business Today

Author: Michael H H Mescon


The activebook experience is an interactive, online, digital book that integrates multimedia resources with the textbook to greatly enhance student learning.

THE active book EXPERIENCE:

Uses the Web for what it's good at!
An activebook experience takes full advantage of the online environment. Gearing Up quizzes highlight the chapter's central concepts. Our Active Examples and Active Exercises help students explore the chapter's most important points through video, audio, and text. Our Active Concept Checks allow students to test their understanding of the material at the end of major sections, with links back to appropriate coverage. Chapter Wrap-Ups include a practice quiz, which gives students a chance to test their knowledge. Dynamic content is updated as often as needed.

Lets students learn the way they learn best!
The activebook experience engages students of all learning styles through our online print, audio, and video resources. Students can annotate their activebookT11 experience and customize their view of the book's dynamic resources.

Gives students more for less!
The activebook experience gives students multimedia and interactive content, and costs less than traditional textbooks. Even though the core text is retained in print, the print component is shorter than a traditional text. The boxed material, chapter summaries, exercises, and other content that can be made dynamic reside in the online component.

Book about: How to Zest a Lemon or Blessed Isle

Postmodern Consumer Research: The Study of Consumption as Text, Vol. 1

Author: Elizabeth Hirschman

Published in cooperation with the Association for Consumer Research "A clearly written and useful work. Their book lays out organizing principles that delineate the underlying epistemologies current in consumer research, providing insightful exposure to philosophical positions and associated research methods for both the experienced researcher and the novice. . . . The book provides insight into current epistemologies and associated methods and is an important resource for all consumer behavior researchers. It should be taken as a starting point for delving into and understanding consumer research, a springboard that directs the researcher to relevant theorists and provides a framework for assessing research perspectives." --Journal of Marketing Research The methodological choices now confronting consumer researchers are daunting. For many years, researchers have wrestled with issues related to the nature of knowledge in the study of consumption phenomena. In Postmodern Consumer Research, Elizabeth C. Hirschman and Morris B. Holbrook examine philosophies and methods of consumer research along an objectivist-subjectivist continuum. First, they present philosophical concepts regarding the origin and content of knowledge relevant to consumer-behavior phenomena. Then, they consider a set of research methods aimed at implementing inquiry from the viewpoint of each particular philosophical perspective. They conclude by discussing criteria for evaluating research conducted using the various methods and argue for increased collegial harmony and temperance. An invaluable contribution to the field, this volume will interest researchers, professionals, and students in the areas ofmanagement, qualitative research, organizational studies, and research methods.

Tuesday, January 27, 2009

Texas Real Estate Contracts or Supervision

Texas Real Estate Contracts

Author: Ralph Tamper

Whether you're a seasoned real estate professional or a new licensee, Texas Real Estate Contracts will help you: complete the contracts you use every day, learn the basics of contract law, and accurately estimate the "bottom line" of a real estate transaction for the seller and buyer.

Table of Contents:
About the Author
Pt. 1An Agreement or a Contract?1
Pt. 2The Texas Real Estate Act and the Rules of the Texas Real Estate Commission9
Pt. 3Contract and Addenda Provisions19
Pt. 4Additional TREC Promulgated Contract Forms63
Pt. 5Practice Makes Perfect87
Pt. 6Estimating Seller Net and Buyer Move-in205
App. AAdditional Texas Real Estate Commission Promulgated Forms219
App. B Answer Key275

Read also The Book of Tea or Pancakes and Crepes


Author: R Wayne Mondy

This supervisory management text keeps students in touch with reality by using a practitioner-oriented approach. Written "from the ground up" as a supervisory management text, the book draws from the authors' own extensive management experience. While keeping the text practical, the authors ensure theoretical soundness and demonstrate the prominent theories of management as applied to today's supervisor. The book helps explore today's supervisor's unique role. Unlike most supervisory texts, Mondy/Premeaux clearly differentiates between the environment of the supervisor and that of top management. The book addresses special topics including supervision in large versus small firms. The authors have provided crucial insights into decision making while applying traditional functions of management to the supervisor's role. Readers will see how the latest advancements and computer technology affect productivity. The third edition also addresses communication, managing human resources, and special challenges such as dealing with unions and resolving employee conflict. Sections on effective time management and professional development further equip tomorrow's supervisor for business success.

Monday, January 26, 2009

Consumption and Social Welfare or Inquiries in the Economics of Aging

Consumption and Social Welfare: Living Standards and their Distribution in the United States

Author: Daniel T Slesnick

The most widely-cited social welfare statistics in the United States are based on tabulations on family income. The picture that emerges is cause for concern. Yet, consumption-based statistics as employed in this work yield rigorous and quite different estimates of real individual and social welfare. Professor Slesnick's assessment is drawn from extended period data in order to chart long-run trends.

Table of Contents:

1. Introduction;
2. Measuring economic welfare;
3. An initial look at the data;
4. The cost of living;
5. The standard of living;
6. Inequality;
7. Poverty in America;
8. Conclusion.

See also: Womens Work or Managing Internet Driven Change in International Telecommuications

Inquiries in the Economics of Aging

Author: David Ed A Wis

Inquiries in the Economics of Aging presents both empirical papers that consider questions that are fundamental to public policy and more theoretical contributions that lay new groundwork for future research in the economics of aging. Inquiries in the Economics of Aging provides a timely overview of some of the most important questions facing researchers on aging and outlines new techniques and models that may help to answer these questions. This important volume will be of great interest to specialists and policy makers as it paves the way for future analysis.

Saturday, January 24, 2009

Contemporary Arab Thought or Integrated Operations Management

Contemporary Arab Thought: Studies in Post-1967 Arab Intellectual History

Author: Ibrahim M Abu Rabi

'Contemporary Arab Thought' is a complex term, encompassing a constellation of social, political, religious and ideological ideas that have evolved over the past two hundred years -- ideas that represent the leading positions of the social classes in modern and contemporary Arab societies. Distinguished Islamic scholar Ibrahim Abu-Rabi' addresses such questions as the Shari'ah, human rights, civil society, secularism and globalization. This is complimented by a focused discussion on the writings of key Arab thinkers who represent established trends of thought in the Arab world, including Muhammad 'Abid al-Jabiri, Adallah Laroui, Muhammad al-Ghazali, Rashid al-Ghannoushi, Qutatnine Zurayk, Mahdi 'Amil and many others. Before 1967, some Arab countries launched hopeful programmes of modernisation. After the 1967 defeat with Israel, many of these hopes were dashed. This book retraces the Arab world's aborted modernity of recent decades. Abu-Rabi' explores the development of contemporary Arab thought against the historical background of the rise of modern Islamism, and the impact of the West on the modern Arab world.

Table of Contents:
Pt. 1Themes
1The Scope and Limitation of Post-1967 Arab Thought43
2Contemporary Arab Intellectual Trends63
3Secularism and its Hazards: The Recent Debate in the Arab World93
4Contemporary Arab Philosophical Views of Secularism114
5Formation of Contemporary Identities: Nationalism and Islamism in Contemporary Arab Thought126
6Traditional Values, Social Change, and the Contemporary Arab Personality150
7Globalization: A Contemporary Islamic Response?164
8Contemporary Arab Thought and Globalization185
Pt. 2Thinkers
9Rashid al-Ghannushi and the Questions of Shari'ah and Civil Society203
10Muslim Self-Criticism in Contemporary Arab Thought: The Case of Shaykh Muhammad al-Ghazali223
11Islam and Muslims in Crisis242
12Towards a Critical Arab Reason: The Contributions of Muhammad 'Abid al-Jabiri256
13Towards Modern Arab Reason279
14Costantine Zurayk and the Search for Arab Nationalism296
15Mahdi 'Amil and the Unfinished Project of Arab Marxist Philosophy318
16Abdallah Laroui: From Objective Marxism to Liberal Etatism344

Read also Microéconomie :Choix Privé et Public

Integrated Operations Management: A Supply Chain Perspective

Author: Mark D Hanna

With its focus on supply chain management and the increased blending of service theory and applications with traditional manufacturing theory and applications, INTEGRATED OPERATIONS MANAGEMENT: A SUPPLY CHAIN PERSPECTIVE ties together SCM, business process management, with cross functional understanding. The authors cover creating processes, coordinating processes, and improving processes.

Friday, January 23, 2009

Information for Innovation or Macroeconomics of Self fulfilling Prophecies

Information for Innovation: Managing Change from an Information Perspective

Author: Stuart Macdonald

Much is said about the information age, the information economy, the information society, and particularly about information technology, but little about information itself. Here, Stuart Macdonald finds information central to a variety of business/economics disciplines, from patents to high technology, from corporate strategy to industrial espionage. In doing so, he reveals the rather tricky role that information plays in current processes of innovation and change.

Interesting book: Hot Legs or Fed Up

Macroeconomics of Self-fulfilling Prophecies

Author: Roger A E Farmer

For many years it was fashionable to treat macroeconomics and microeconomics as separate subjects without looking too deeply at the relationship between the two. But in the 1970s there occurred an episode of high inflation and high unemployment, which was inconsistent with orthodox theory. As a result, macroeconomists began to pay much greater attention to the microfoundations of their subject.

In this book Roger E. A. Farmer takes a somewhat controversial point of view, arguing for the future of macroeconomics as a branch of applied general equilibrium theory. His main theme is that macroeconomics is best viewed as the study of equilibrium environments in which the welfare theorems break down. This approach makes it possible to discuss the role of government policies in a context in which policy may serve some purpose.

Since the publication of the first edition in 1993, self-fulfilling prophecies has become a major competitor to the real business-cycle view of economic fluctuations. The second edition has been updated in three ways: (1) problems are included at the end of every chapter, and a study guide containing sample answers to all of the problems is available; (2) a new chapter discusses research from the past five years on business fluctuations in multisector models; and (3) the chapter on representative agent growth models now includes an appendix that explains the transversality condition.

Table of Contents:
Preface to Second Edition
2Linear Difference Equations: Part 111
3Linear Difference Equations: Part 241
4General Equilibrium Theory under Certainty63
5Infinite Horizon Economies and Representative Agents85
6Infinite Horizon Economies and Overlapping Generations115
7Infinite Horizon Economies with Nonconvexities141
8Some Recent Developments171
9General Equilibrium Theory and Uncertainty191
11Macroeconomic Models of Money231
12Applied Monetary Theory259

Thursday, January 22, 2009

Business and Society or Enterprise Systems Integration

Business and Society: A Business Approach To Social Responsibility

Author: Debbie Thorne McAlister

A brief alternative to its competitors, Business and Society combines 12 chapters with 12 cases to offer a strategic approach to social responsibility. Streamlined coverage of key topics allows undergraduate students and MBA majors to focus on only what they need to prepare for in the real business world. Concise chapter content allows instructors to introduce outside resources into their course, such as readings, cases, and projects that enhance students' understanding of the material. Students will gain the background knowledge, skills, and insight necessary to analyze how organizations achieve both social and financial performance benefits through social responsibility.

  • What Would You Do? mini-cases appear at the end of each chapter, presenting students with a scenario that highlights ethics, social responsibility, morals, workplace conduct, and other important themes.
  • Over 60% of the cases are new. In addition, the collection has been divided into two parts to clearly distinguish between organizations that have succeeded and those that have struggled with corporate citizenship.
  • Real examples of Social Responsibility Audits appear on the textbook web site. These reports provide students with an insider's look at how companies are actually measuring, assessing, and communicating their social and ethical performance results.
  • Five expanded Role-Playing Exercises promote teamwork and develop students' group decision-making skills.

Table of Contents:

Note: Each chapter includes a Summary, Key Terms, Discussion Questions, an Experiential Exercise, and "What Would You Do?"

  • 1. Social Responsibility Framework
    Social Responsibility Defined
    Development of Social Responsibility
    Global Nature of Social Responsibility
    Benefits of Social Responsibility
    Framework for Studying Social Responsibility
  • 2. Strategic Management of Stakeholder Relationships
    Stakeholders Defined
    Stakeholder Identification and Importance
    Performance with Stakeholders
    Development of Stakeholder Relationships
    Link Between Stakeholder Relationships and Social Reponsibility
  • 3. Legal, Regulatory, and Political Issues
    Government's Influence on Business
    Business's Influence on Government
    The Government's Approach for Legal and Ethical Compliance
  • 4. Business Ethics and Ethical Decision Making
    The Nature of Business Ethics
    Foundations of Business Ethics
    Ethical Issues in Business
    Understanding the Ethical Decision-Making Process
  • 5. Strategic Approaches to Improving Ethical Behavior
    The Need for Organizational Ethics Programs
    Codes of Conduct
    Ethics Officers
    Ethics Training and Communication
    Establishing Systems to Monitor and Enforce Ethical Standards
    Continuous Improvement of the Ethical Program
    Implementing Organizational Ethics Programs
  • 6. Corporate Governance
    Corporate Governance Defined
    Corporate Governance and Social Responsibility
    History of Corporate Governance
    Issues in Corporate Governance Systems
    Corporate Governance Around the World
    Future of Corporate Governance
  • 7.Consumer and Community Relations
    Consumer Stakeholders
    Responsibilities to Consumers
    Community Stakeholders
    Responsibilities to the Community
    Strategic Implementation of Responsibilities to Consumers and the Community
  • 8. Employee Relations
    Employee Stakeholders
    Responsibilities to Employees
    Strategic Implementation of Responsibilities to Employees
  • 9. Environmental Issues
    Global Environmental Issues
    Environmental Policy and Regulation
    Business Response to Environmental Issues
    Strategic Implementation of Environmental Responsibility
  • 10. Technology Issues
    The Nature of Technology
    Technology's Influence on the Economy
    Technology's Influence on Society
    Strategic Implementation of Responsibility for Technology
  • 11. Strategic Philanthropy
    Strategic Philanthropy Defined
    Strategic Philanthropy and Social Responsibility
    Stakeholders in Strategic Philanthropy
    Benefits of Strategic Philanthropy
    Implementation of Strategic Philanthropy
  • 12. The Social Audit
    The Nature of Social Auditing
    The Auditing Process
    Strategic Importance of Social Auditing
  • Cases
    Part I. Successful Management of Social Responsibility
    Case 1. Coca-Cola Company: Crisis and Reputation Management
    Case 2. Wainwright Bank & Trust: Banking on Values
    Case 3. Conoco's Decision: The First Annual President's Award for Business Ethics
    Case 4. Home Depot: Commitment to Social Responsibility
    Case 5. New Belgium Brewing Company: Environmental and Social Concerns
    Case 6. Double Click: Privacy on the Internet
    Part II. Challenges in Social Responsibility
    Case 7. Enron: Questionable Accounting Leads to Collapse
    Case 8. Worldcom: Actions Lead to Corporate Reform
    Case 9. Martha Stewart: Insider-Trading Scandal
    Case 10. Arthur Andersen: Questionable Accounting Practices
    Case 11. Tyco International: Leadership Crisis
    Case 12. Global Crossing: Inflated Sales Lead to Bankruptcy
  • Appendix: Role Play Exercises

Read also North Carolina and Old Salem Cookery or Nun Better Tastes and Tale from around a Cajun Table

Enterprise Systems Integration

Author: John Wyzalek

Fast-moving advances in information technology can easily put youat a competitive disadvantage should you fail to keep up with them. It is a subtle and often costly art to integrate technology with business practices. And today, integrated systems form the backbone of virtually every successful, profitable, high-performance organization
Featuring critical technology tips, strategies and assessments from some of the most highly respected consultants and developers in the field, Enterprise Systems Integration is a one-of-a-kind resource. The result of many thousands of hours of actual hands-on work in the field, it gives you a rich blend of researched knowledge and practical experience. It delivers proven, successful, economical solutions to real-world problems associated with the host of systems integration technologies and methodologies. It brings you coverage of those issues that plague you most: Enabling technologies, such as middleware, CORBA, COM, and Enterprise Java Integrated databases of all types-legacy, relational, and object Data warehousing, including Web-enabled data warehouses Enterprise resource packages Networking Electronic messaging The Internet and the Web, including e-commerce Save your organization hundreds of hours in expensive trial-and-error by taking lessons from the experience of others as recounted in the thorough, no-nonsense chapters of Enterprise Systems Integration. The expert contributors give you detailed accounts of: Symptoms of a terminally ill systems integration project Integrating package processes over multiple application platforms Making the transition from legacy systems to strategic architectures Integrating information systems methodologies into the horizontal organization and much more Enterprise Systems Integration brings together crucial information and insight for making the best possible decisions about today's most important information technologies.

Wednesday, January 21, 2009

Total Quality Management or Agricultural Economics

Total Quality Management: Text, Cases and Readings

Author: Joel E Ross

Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. This celebrated text enhances the original seven chapters in the first edition with additional material, new case studies, and valuable new readings.


A greatly revised and expanded text covering the key principles of TQM. Five new chapters discuss structure and teams; benchmarking; productivity, quality, and reengineering; the cost of quality; and the ISO 9000. Discussion questions, exercises, cases, and readings support the text and an extensive study of the Varifilm case illustrates good and not-so-good practices. Annotation c. Book News, Inc., Portland, OR (

Look this: Iscador or Understanding Pain

Agricultural Economics

Author: H Evan Drummond

Decisions. Each of us makes hundreds of them every day. Economics is the science of decision making. Economics is the study of how we make decisions, why we make the decisions we make, and how the conditions under which decisions are made affect those decisions. Nearly a quarter of the economic activity in the United States is associated with the agricultural sector. Therefore, Agricultural Economics deals with decision making within the unique context of the broadly defined food and fiber sector.

This text takes a thorough look at agricultural economics from a broad perspective that emphasizes the linkages between and among financial institutions, the macro economy, world markets, government programs, farms, agribusinesses, food marketing, farm services, and the environment. The key concepts forming the foundation of how economists approach decision making—supply and demand, opportunity cost, diminishing returns, marginality, costs and returns, and externalities—are woven throughout the book in a style that is both clear and engaging, with real-world examples that are easily understood by any reader interested in learning about the economics of the food system.


  • A new chapter on the food system introducing readers to the fundamentals of food production from the farm to the consumer
  • Information on the 2002 Farm Bill, new to this edition
  • Substantial revision of chapters on farm policy and market failure/environmental economics

Agricultural Economics is designed for flexible use in a one-semester (or two-quarter) undergraduate course, including Introduction to AgriculturalEconomics.

Table of Contents:
1. The Food Industry.
2. Introduction to Agricultural Economics.
3. Introduction to Market Price Determination.
4. Financial Markets.
5. Money and Financial Intermediaries.
6. Monetary Policy.
7. The Circular Flow of Income.
8. Fiscal Policy.
9. International Trade.
10. Agricultural Policy.
11. The Firm as a Production Unit.
12. Costs and Optimal Output Levels.
13. Firm Supply and the Market.
14. Imperfect Competition and Government Regulation.
15. The Theory of Consumer Behavior.
16. The Concept of Elasticity.
17. Food Marketing: From Stable to Table.
18. Futures Markets.
19. Farm Service Sector.
20. Investment Analysis.
21. Environmental Policy and Market Failure.
22. The Malthusian Dilemma.
23. Economic Development and Food.

Tuesday, January 20, 2009

Reinterpreting Property or The Neurotic Organization

Reinterpreting Property

Author: Margaret Jane Radin

This collection of essays by one of the country's leading property theorists revitalizes the liberal personality theory of property.
Departing from traditional libertarian and economic theories of property, Margaret Jane Radin argues that the law should take into account nonmonetary personal value attached to property—and that some things, such as bodily integrity, are so personal they should not be considered property at all. Gathered here are pieces ranging from Radin's classic early essay on property and personhood to her recent works on governmental "taking" of private property.
Margaret Jane Radin is professor of law at Stanford University. She is the author of over twenty-five articles on legal and political theory.

Book about: Information Systems for Managers or Reading and Understanding Research

The Neurotic Organization: Diagnosing & Changing Counterproductive Styles of Management

Author: Manfred F Kets de Vries

Is your organization obsessive-compulsive or passive-aggressive? Corporate neurosis expert Manfred Kets de Vries analyzes dysfunctional organizational behavior in terms of accepted psychoanalytic types and arrives at some genuine insights into why some companies are healthier than others.

Table of Contents:
Introduction: Tracing Problems from Organizational to Individual Levels.
Neurotic Styles and Organizational Dysfunctioning.
Shared Fantasies and Group Processes.
Confused Interpersonal Relationships.
Destrucive Superior/Subordinate Interactions.
Life-Cycle Crises and Individual Career Satisfaction.
Identifying Defense Mechanisms and Sources of Resistance.
Helping Managers Gain Insight to Facilitate Change.
Steps in Diagnosing, Overcoming, and Preventing Problems.
Organizational Therapy in Action: A Case Study.
Conclusion: Working for Change--Cautions and Recommendations.

Wednesday, January 14, 2009

Financial Modelling with Jump Processes or Wireless Communications and Networking

Financial Modelling with Jump Processes, Vol. 2

Author: Rama Cont

WINNER of a Best of 2004 Book Award!

During the last decade, financial models based on jump processes have acquired increasing popularity in risk management and option pricing. Much has been published on the subject, but the technical nature of most papers makes them difficult for nonspecialists to understand, and the mathematical tools required for applications can be intimidating. Potential users often get the impression that jump and Lévy processes are beyond their reach.

Financial Modelling with Jump Processes shows that this is not so. It provides a self-contained overview of the theoretical, numerical, and empirical aspects involved in using jump processes in financial modelling, and it does so in terms within the grasp of nonspecialists. The introduction of new mathematical tools is motivated by their use in the modelling process, and precise mathematical statements of results are accompanied by intuitive explanations.

Topics covered in this book include: jump-diffusion models, Lévy processes, stochastic calculus for jump processes, pricing and hedging in incomplete markets, implied volatility smiles, time-inhomogeneous jump processes and stochastic volatility models with jumps. The authors illustrate the mathematical concepts with many numerical and empirical examples and provide the details of numerical implementation of pricing and calibration algorithms.

This book demonstrates that the concepts and tools necessary for understanding and implementing models with jumps can be more intuitive that those involved in the Black Scholes and diffusion models. If you have even a basic familiarity with quantitative methods in finance,Financial Modelling with Jump Processes will give you a valuable new set of tools for modelling market fluctuations.

Read also Dirección basada en el Mercado:Estrategias para Cultivar Valor de Cliente y Rentabilidad

Wireless Communications and Networking

Author: Jon W Mark

Wireless Communications and Networking covers a wide range of topics from the physical layer to the networking layers of a hybrid wireless/wireline information transport platform. This book meets the need for a relatively short, yet complete and self-contained text suitable for a single-semester senior undergraduate or first-year graduate course. The coverage of internetworking between wireless and wireline networks is unique to this book. The fundamental aspects of mobile cellular communications and networking (signal design, channel characterization, receiver structure, multiple access technologies, mobile cellular networking, capacity enlargement, mobility management, wireless/wireline interworking) are interweaved into a unified and systematic presentation, with illustrative examples throughout the book.

Salient Features:
• Characterization of the wireless propagation channel
• Bandpass signaling for mobile radio
• Receiver design for fading dispersive channels
• Capacity enlargement of cellular systems
• Multiple access techniques
• Mobility management in mobile cellular networks
• Wireless/internet interworking

Table of Contents:
1. Overview of Wireless Communications and Networking.
2. Characterization of the Wireless Channel.
3. Bandpass Transmission Techniques for Mobile Radio.
4. Receiver Techniques for Fading Dispersive Channels.
5. Fundamentals of Cellular Communications.
6. Multiple Access Techniques.
7. Mobility Management in Wireless Networks.
8. Wireless/Wireline Interworking.
Answers to Selected Problems.

Hazardous Waste and Solid Waste or The Fair Labor Standards Act in American Schools

Hazardous Waste and Solid Waste

Author: Paul A Bouis

Hazardous Waste and Solid Waste covers the life of municipal solid waste, bulky (C&D) waste and hazardous waste. It provides in-depth coverage on all aspects of waste characterization, treatment, disposal, and recovery. The book identifies the sources of solid waste, provides general information of the quantities of waste generated and discarded, and examines the potential effects of solid waste on daily life and the environment. It also defines hazardous waste, and provides the criteria environmental engineers must use to determine if material is indeed a waste. The editors give attention to the unique problems of risk assessment, including the Hazard Ranking System and the National Priority List, and transport of hazardous materials. It addresses radioactivity individually, with sections devoted to the principles and sources of radioactivity, safety standards, detection, analysis, recovery, low-level radioactive waste, and high-level radioactive waste. The guide explores municipal waste reduction, material recovery and refuse-derived fuel within a catalog of options for solid waste. Hazardous and Solid Waste is an excellent fundamental resource for those involved in any aspect of waste management.


Explores municipal waste reduction, material recovery, and refuse- derived fuel within a catalog of options for solid waste. Covers unique problems in risk assessment, including the Hazard Ranking System and the National Priority List, and transport of hazardous materials. Addresses sources of hazardous and solid waste, detection, and recovery, and supplies information on quantities of waste generated and discarded. Accessible to both environmental professionals and those outside the field. Liu was principal scientist at a division of Proctor & Gamble. Lipt<'a>k is a process control and safety consultant. Annotation c. Book News, Inc., Portland, OR (

Table of Contents:
Hazardous Waste1
1Sources and Effects5
2Characterization, Sampling, and Analysis17
3Risk Management and Waste Management26
4Treatment and Disposal49
5Storage and Leak Detection106
6Radioactive Waste123
Solid Waste159
7Source and Effect162
9Resource Conservation and Recovery197
10Treatment and Disposal212

Look this: Cuba after Castro or The Practical Student

The Fair Labor Standards Act in American Schools: A Guide for School Officials

Author: Mike L L Dishman

The Fair Labor Standards Act in American Schools provides school officials with a clear, concise, jargon-free guide to applying the FLSA in the public school environment. Containing hundreds of school specific examples, cases, and Department of Labor Opinion Letters, this book provides school officials with a valuable tool for meeting school compliance challenges under the FLSA.

Commoditization and Its Impact on Environment and Society or Web Site Design Is Communication Design

Commoditization and Its Impact on Environment and Society

Author: Jack P P Manno

What are the obstacles in the way of effectively solving the environmental crises of our time? What can we do to overcome them? These may be two of the most important questions heading into the 21st century. Organized human societies have the ability to completely change the world. While we have excelled at building, destroying and rebuilding, we have not succeeded at conserving, preserving, and sustaining. Priviledged Goods: Commoditization and Its Impact on Environment and Society suggests that our propensity toward environmental destruction - a tragic flaw of the modern economy - can be understood as a result of hidden economic forces. These forces drive social and economic development towards increasing mobilization of energy and material beyond what is actually needed to achieve general prosperity and meet basic human needs. The author explains the complex concept of commoditization using examples from key sectors of society. Interdisciplinary in scope, Privileged Goods: Commoditization and Its Impact on Environment and Society will appeal to a wide variety of environmental professionals. It explains the key concepts, discusses the history of public policy, analyzes the "appropriate technology" movement of the 70s and compares it to the sustainable development movement of today.


Suggests that our propensity toward environmental destruction can be understood as a result of hidden economic forces that drive social and economic development toward increasing mobilization of energy and material beyond what is actually needed to meet basic human needs. Explains the complex concept of commoditization using examples from key sectors of society, such as agriculture, health care, and children's entertainment, and offers policy recommendations for low environmental impact. The author is executive director of the New York Great Lakes Research Consortium, and an adjunct associate professor of environmental studies at the State University of New York College of Environmental Science and Forestry. Annotation c. Book News, Inc., Portland, OR (

Go to: Personnel Management in Government Agencies and NonProfit Organizations or Federalist

Web Site Design Is Communication Design

Author: Thea M Van der Geest

"Web Site Design is Communication Design is written for practitioners, trainers, and students of Communication, Business, Information Science and Media Design." This book is based on a series of case studies of the web site design processes in smaller and larger organizations, including Amazon and Microsoft. It offers a well-researched, reflective and thorough analysis of the activities undertaken, in combination with practical, real-life experiences of web site designers and producers. It pays attention to the often complicated organizational context that web designers and producers have to work in, while they serve both bosses and target groups to their best intents. The importance of careful evaluation is stressed throughout the book and the in concluding checklists, which guide the practitioner through the design process, from initial idea through site maintenance and re-design.

Table of Contents:
Ch. 1From gadget to medium1
Ch. 2The web sites13
Ch. 3Why using the web?39
Ch. 4The design process of web sites57
Ch. 5Evaluating effects109
Ch. 6Web site design is communication design131

Tuesday, January 13, 2009

Executive Guide to Operational Planning or Economics

Executive Guide to Operational Planning

Author: George L Morrisey

A step-by-step guide for developing an operational plan that identifies specific results to be achieved within a set period of time, and for implementing and assessing every phase of the plan. Offers a simple, logical approach that can be adapted to any size or type of business.

See also: The Managed Health Care Dictionary or War and the Media


Author: Stephen L Slavin

Steve Slavin's lively and comprehensive Economics student-friendly, step-by-step approach, coupled with its low price and built-in Workbook/Study Guide is very attractive to adopters. Instructors and students like the author's humorous anecdotes, direct language, and easy conversational style. The text encourages active rather than passive reading.

Table of Contents:
Introduction What Is Economics All About, How Do We Use This Book, and Why Is This Book Different from All Other Introductory Economics Textbooks?
1A Brief Economic History of the United States3
2Resource Utilization25
3Supply and Demand49
4The Mixed Economy59
5The Consumption Sector81
6The Business-Investment Sector103
7The Government Sector125
8Gross Domestic Product153
9Economic Fluctuations, Unemployment, and Inflation183
10Classical and Keynesian Economics213
11Fiscal Policy and the National Debt237
12Money and Banking279
13The Federal Reserve and Monetary Policy313
14Twentieth-Century Economic Theory335
15A Guide to Macropolicy369
16Economic Growth and Productivity377
17Applications in Supply and Demand401
19Utility and Consumer Surplus451
21Cost and Profit477
22Supply in the Short Run and the Long Run499
23Perfect Competition515
25Monopolistic Competition555
27The Four Types of Competition: A Review593
28Corporate Mergers and Antitrust605
29Demand in the Factor Market623
30Labor Unions645
31Labor Markets and Wage Rates665
32Rent, Interest, and Profit689
33Income Distribution and Poverty713
34International Trade745
35International Finance779

Basic Marketing Research or Basic Marketing Research

Basic Marketing Research

Author: Gilbert A Churchill

This best-selling introductory marketing research text has undergone further transition in the sixth edition to make it even more accessible to students while still retaining its level of coverage. BASIC MARKETING RESEARCH provides a framework for the choices and decisions that must be made by managers?an important aspect of marketing research?because decisions made in one stage of the process have consequences for other stages. Managers and marketing researchers need to appreciate the interactions among the parts of the research process so they can have confidence in a particular research result. This edition provides readers with an overview of the information gathering function from the perspective of the researchers who gather the information and the marketing managers who use it.

Table of Contents:
Part I. Introduction to Marketing Research and Problem Definition
1.Role of Marketing Research
2.Gathering Marketing Intelligence
3.Process of Marketing Research
4.Problem Formulation. Part II. Research Design
5.Types of Research Design and Exploratory Research
6.Descriptive and Causal Research Designs. Part III. Data-Collection Methods
7.Secondary Data
8.Standardized Marketing Information Services
9.Collecting Primary Data
10.Collecting Information by Questionnaire
11.Collecting Information by Observation. Part IV. Data Collection Forms
12.Designing the Questionnaire or Observation Form
13.Measurement Basics
14.Measuring Attitudes, Perceptions, and Preferences. Part V. Sampling and Data Collection
15.Types of Samples and Simple Random Sampling
16.Stratified and Cluster Sampling
17.Sample Size
18.Collecting the Data: Field Procedures and Nonsampling Errors. Part VI. Data Analysis
19.Data Analysis: Preliminary Steps
20.Data Analysis: Examining Differences
21.Data Analysis: Investigating Associations. Part VII. Research Reports
22.The Written Research Report
23.The Oral Research Report.

Go to: JavaScript Pocket Reference or Creating Web Pages with HTML Simplified

Basic Marketing Research: Application to Contemporary Issues with SPSS-Student Edition

Author: Naresh K Malhotra

Written from the perspective of users of marketing research, this easy to read and understand book presents concepts and principles at a basic level. It is practical, applied, and managerial, and focuses on important contemporary issues—in total quality management, international marketing, technology, ethics, and the Internet. A four-part organization outlines a six-step framework for conducting market research. Part I provides an introduction to marketing research and discusses problem definition; Part II covers research and design; Part III presents field work and data preparation; and Part IV looks at data analysis and communicating the research. For all professionals who are either users or providers of marketing research.

Information Systems Programming with Java or Survey of Accounting

Information Systems Programming with Java

Author: Andrew Jr C Staugaard

This long awaited revision provides an introductory programming experience in Java for courses offered in IS (CIS, MIS, BIS/, IT, and CS programs at both the undergraduate and graduate (MBA) levels. This book gets students writing object-oriented Java programs early using IS applications, while building the essential problem-solving and programming skills required for today's IS solutions. Using strong pedagogy, including an accessible writing style, the author introduces objects early by developing classes and objects, as well as compiling and running Java programs in Chapter 1.

Information Systems Programming with Java comes with a student CD, including the latest version of the SDK Standard Edition Version 1.4.1 X, Sun ONE Studio 4 Update 1, Community Edition, and text source code. Further, it offers a Companion Website containing extra assessment questions and links to valuable web resources, as well as a full complement of Instructor Resources, including PowerPoint slides and a test bank.

New to this Edition
  • Completely rewritten to conform to current Java and IS technology
  • Two new chapters on Object Oriented Programming Chapters 8 and 9
  • Two new chapters on Graphical User Interfaces Chapters 11 and 12
  • A new chapter on Applets and Graphics Chapter 13
  • A new chapter on Multi-Dimensional Arrays Chapter 15
  • Many valuable appendices, including:
    • Sun ONE Studio and Borland® Jbuilder® to get students up and running with these development environments
    • Systems Engineering with UMLTutorial
    • Workshop on GUI
    • Database Connectivity using JDBC
    • UML class diagrams used throughout when developing classes

Table of Contents:
Ch. 1Computers, Programs, and Java1
Ch. 2Problem Solving31
Ch. 3Working with Data: Types, Classes, Objects, and I/O59
Ch. 4Nuts and Bolts - Basic Stuff in Java122
Ch. 5Making Decisions151
Ch. 6Repetition192
Ch. 7Class Behavior - Methods233
Ch. 8Object-Oriented Programming - Part I275
Ch. 9Object-Oriented Programming - Part II318
Ch. 10One-Dimensional Arrays347
Ch. 11Graphical User Interfaces - GUIs Part I395
Ch. 12Graphical User Interfaces - GUIs Part II453
Ch. 13Applets and Graphics511
Ch. 14File I/O and Exception Handling545
Ch. 15Multidimensional Arrays591
App. AJUMP START: Sun ONE Studio and JBuilder620
App. BA Systems Engineering Tutorial with UML640
App. CA GUI Workshop with Swing667
App. DDatabase Connectivity Using JDBC726
App. EAnswers to Quick-Check Questions739
App. FASCII/Unicode Character Table759

Interesting book: Delicias Vegetarianas de Mexico or Art of Aureole

Survey of Accounting

Author: Cecily A Raiborn

This book provides the basics of both financial and managerial accounting. Financial accounting provides primarily monetary information about business activities that result in the financial statements that are published for use by people outside the business. Managerial accounting provides monetary and nonmonetary information about business activities that result in supporting details for the financial statements or that provide information for internal organizational users to plan, control, or make decisions about operations. It is not intended to be a comprehensive volume in either financial or managerial accounting, but an introduction for non-business majors. The book takes a user orientation, steering clear of detailed, technical discussions. Many interesting examples from the travel industry are integrated throughout to catch the reader's interest and to apply concepts to companies they may know.

Monday, January 12, 2009

Reengineering Human Resources or Readings in Microeconomics

Reengineering Human Resources: Achieving Radical Increases in Service Quality - with 50% to 90% Cost and Head Count Reductions

Author: Lyle M Spencer

A survival guide to the human resources reengineering revolution

Sparked by the new information technologies, a revolution is about to take place in the way human resource services are organized, staffed, and delivered. To prepare HR professionals for these radical changes, Reengineering Human Resources provides a comprehensive guide to the basic concepts, processes, and technologies that are driving this change. In a clear, concise presentation illustrated with numerous real-life examples, this unique book gives the reader:

  • A detailed primer on the new information technologies, including specific human resource uses of the personal computer, interactive information systems, CD-ROMs, personal digital assistants, networks, and more
  • An explanation of the basic concepts of reengineering, how it can be implemented, and how to weigh costs and benefits—complete with work flow graphics and spreadsheet templates
  • Detailed advice on staffing—the competencies HR professionals will need in order to succeed and how employee competencies will change with reengineered work
  • Specific cases of how human resource functions will be performed after reengineering, including examples of recordkeeping, succession planning, performance management, training and development, employment practices, and more

Human resources management is on the brink of radical transformation and the instrument of that transformation is information technology.

Starting with this provocative premise, Reengineering Human Resources offers human resource professionals an eye-opening introduction to the changes that are about to affect the organization, staffing, and delivery of humanresource services. For those who are prepared to take full advantage of the new technology, it will mean dramatic increases in productivity and impressive decreases in cost, as well as vastly improved services and greater client satisfaction. In a real sense, the field of human resources is undergoing a revolution.

Written by management expert Lyle M. Spencer specifically for human resource professionals, this book shows how new technologies, reengineered work processes, and retrained employees will bring about this revolution. Although it assumes no technical expertise, Reengineering Human Resources brings the reader up to speed on the latest hardware and software applications, including personal computers, interactive voice response systems, personal digital assistants, CD-ROMs, expert systems, information networks, and much more.

Not just a description of these changes, this important book provides complete "how-to" instructions for reengineering, including activity-based costing, value analysis, and work flow charting. It describes the radical new approaches to organizing work made possible by combining traditional work analysis methods with advances in information technology. Specific cases of reengineered human resource functions, including recordkeeping, employee health care benefits, performance management, training, compensation, and labor relations are illustrated with real-life examples. An entire chapter describes the ways employee competencies will change in the reengineered organizations and jobs of the future. Information on implementing these changes explains how to calculate both the costs and benefits of reengineering.

Timely, authoritative, and compelling, Reengineering Human Resources offers human resource professionals the opportunity to shape the future of their workplace and their profession.

Table of Contents:
Ch. 1Reengineering Human Resources3
Ch. 2Information Technology: A Primer for Human Resource Professionals37
Ch. 3Basics: Activity-Based Costing, Value Analysis, and Work Flow Charting53
Ch. 4Reengineering Concepts81
Ch. 5Reengineering Human Resources: Functions and Processes99
Ch. 6Integrated Human Resource Management Information Systems122
Ch. 7People144
Ch. 8Implementing Reengineering Change: Programs and Projects163
Ch. 9Making the Business Case for Human Resources Reengineering183
Ch. 10A National Human Resources System for the Future201
Appendix A: Reengineering Team Readiness210

See also: The Osteoporosis Cure or Hair Savers for Women

Readings in Microeconomics

Author: Tim Jenkinson

Over the last ten years, the widely acclaimed Oxford Review of Economic Policy has published papers written in a non-technical style by leading policy experts. This Reader draws together a comprehensive selection of the most significant and widely cited OREP papers in microeconomics, many of which have been updated and revised.

Advances in Economics and Econometrics or Ethics in Business

Advances in Economics and Econometrics: Theory and Applications, Ninth World Congress, Volume I

Author: Richard Blundell

This is the first of three volumes containing edited versions of papers and a commentary presented at invited symposium sessions of the Ninth World Congress of the Econometric Society, held in London in August
2005. The papers summarise and interpret key developments, and they discuss future directions for a wide variety of topics in economics and econometrics. The papers cover both theory and applications. Written by leading specialists in their fields, these volumes provide a unique survey of progress in the discipline.

Interesting textbook: A Economia Macro Hoje

Ethics in Business: A Guide for Managers

Author: Robert B B Maddux

Helps readers understand, develop and apply personal and business ethics.

I Series or Marketing Management

I-Series: MS Office XP- Volume II

Author: Stephen Haag

The I-Series Applications textbooks strongly emphasize that students learn and master applications skills by being actively engaged- by doing. These texts have been written with clear,error-free,and unambiguous steps to accomplish tasks that lead to a finished document,worksheet or database table. The authors made the decision that teaching "how" to accomplish some task is not enough for complete understanding and mastery. Prior to introducing steps,the authors discuss why the steps students are about to experience are important and what role the steps play in the overall plan for creating a document,workbook or database.

Book review: Beyond a Boundary or Lone Wolf

Marketing Management: Strategies and Programs

Author: Joseph P P Guiltinan

Unlike most marketing management texts that are overly descriptive and repetitious of prior coursework, this brief text focuses on the middle management marketing decisions students are most likely to encounter in their careers. The text emphasizes fundamental processes to help students develop the ability to apply marketing theories and concepts to decision-making situations. A talented new coauthor, Thomas Madden of the University of South Carolina, Columbia, has been added to the team. Discussions of such important areas as market segmentation, quality, customer service, brand equity, sales promotion, direct marketing, and database marketing have been substantially strengthened. The majority of minicases, which conclude each chapter are new and involve current, high-interest subjects.

Table of Contents:
Ch. 1The Scope of Marketing Management and the Marketing Planning Process5
Ch. 2Corporate Marketing Planning22
Ch. 3Market Analysis55
Ch. 4Competitive Analysis81
Ch. 5Market Measurement106
Ch. 6Profitability and Productivity Analysis140
Ch. 7Marketing Strategies171
Ch. 8Product Development Programs197
Ch. 9Pricing Programs228
Ch. 10Advertising Programs255
Ch. 11Sales-Promotion Programs293
Ch. 12Sales and Distribution Programs: Establishing Objectives and Appeals321
Ch. 13Sales and Distribution Programs: Budgets and Performance Evaluation353
Ch. 14Organizing and Managing Marketing and Sales Activities391
Ch. 15The Annual Marketing Plan420
Appendix: Selected Sources of Information for Marketing Managers446

Sunday, January 11, 2009

Using Information Technology Complete Edition or Work Careers

Using Information Technology Complete Edition

Author: Brian K Williams

Using Information Technology, 5/e covers the fundamental computing concepts that are part of the digital age, including software, hardware, data, people, and procedures. The text centers on educating today's technology consumer, using themes of ethics, the Internet, and communications to demonstrate how the changing world of technology influences our lives and the decisions we make.

Interesting textbook: Retail Loss Prevention Officer or Development Economics

Work Careers: A Developmental Perspective

Author: Daniel C C Feldman

Work Careers brings together a stellar panel of experts from the fields of industrial and organizational psychology, counseling and clinical psychology, social psychology, organizational behavior, and human resource management. This volume offers a comprehensive exploration of how an individual's career unfolds from early childhood through retirement. Based on the most recent findings and current research, the volume also focuses on changes in the societal and organizational contexts of career development and reveals how context shapes and constrains individual career decisions.

Table of Contents:
The Contributors
Pt. 1Foundations of Career Development
1Stability in the Midst of Change: A Developmental Perspective on the Study of Careers3
2More Than the Big Five: Personality and Careers27
3Skill Acquisition and Person-Environment Fit63
Pt. 2Career Development Across the Life Span
4When You Come to a Fork in the Road, Take It: Career Indecision and Vocational Choices of Teenagers and Young Adults93
5The School-to-Work Transition126
6The Establishment Years: A Dependence Perspective159
7Career Development in Midcareer186
8Career Issues Facing Older Workers214
Pt. 3The Changing Context of Career Development
9Public Policy and the Changing Legal Context of Career Development245
10The Changing Organizational Context of Careers274
11International Careers as Repositories of Knowledge: A New Look at Expatriation294
Pt. 4Directions for Industrial/Organizational Practice and Research
12Organizational Assistance in Career Development323
13Advancing Research on Work Careers: A Developmental Perspective on Theory Building and Empirical Research346
Name Index373
Subject Index385

Global Decisions Local Collisions or The World of Customer Service

Global Decisions, Local Collisions: Urban Life in the New World Order

Author: David C Ranney

The politics of the past must be rethought. They were designed for a world where the U.S. manufactured at home, and where portions of U.S.-based labor had traded social stability for high wages. In this thought-provoking work, David Ranney shows how our world has changed and offers a plan for remaking progressive politics to meet the crises brought about by what George H. W. Bush first termed "the new world order." Drawing from his experiences in Chicago politics, first as a factory worker and later as an activist and academic, Ranney shows how the increasing mobility of capital, the easy availability of credit, and changing government policies have reshaped the urban world where U.S. workers live their everyday lives. This is not the story of the interconnectedness of modern business, but rather the need for self-respecting people who bring home a weekly paycheck to see the common, global problems they face, and to work together to bring about meaningful change.

Table of Contents:
2.Philosophical Perspectives13
3.The Evolution of a New World Order34
4.Manufacturing Collapses in Chicago71
5.The New World Order and Local Government: Chicago Politics and Economic Development91
6.Where will Poor People Live?122
7.Jobs, Wages, and Trade in the New World Order164
8.Organizing to Combat the New World Order198
9.Implications and Directions216

Look this: Dirección de Coste:la Contabilidad & Control

The World of Customer Service

Author: Pattie Gibson Odgers

With global markets growing more than ever, it is a major challenge for organizations to attract and retain customers. This practical text is designed to teach exemplary customer service tactics that are used in private or public, domestic or international organizations. Reflecting current concepts and tips, this text focuses on strategies for reaching company goals, dealing with problems and complaints, winning back customers, and creating loyal customers.

A Forgotten Offensive or Selling and Sales Management

A Forgotten Offensive

Author: Christina J M Goulter

The former Muslim republics of the USSR are struggling to strike a balance between the legacy of the Soviet regime and the revival of their own, traditional culture. This volume examines the religion, economy and demography of the areas as well as both internal and external relations.


RAF Coastal Command is usually known for its anti-submarine campaign, but while engaged in these operations, it was also making an offensive against the enemy's merchant shipping in northwest European waters. Goulter follows the fortunes of Coastal Command's campaigns throughout the war, demonstrating how lessons learned in WWI had to be painfully relearned before the campaign became successful. B&w photos. Distributed by ISBS. Annotation c. Book News, Inc., Portland, OR (

Table of Contents:
List of Illustrations
Editor's Foreword
1Lessons Learned: The First Maritime Aviation Experience1
2The Ebb of Maritime Aviation, 1919-2934
3The Nadir of Maritime Aviation, 1930-3972
4Lessons Relearned: The Early Anti-Shipping Campaign, 1940111
5Survival Against All Odds: The Anti-Shipping Campaign in 1941132
6The Mounting Offensive, 1942161
7The Apogee of Maritime Aviation, January 1943-September 1944199
8Victory: Anti-Shipping Operations, October 1944-May 1945234
9The Verdict
Part I: The Impact on German Shipping269
Part II: The Impact on the German Economy302

See also: Your Guide to Alternative Medicine or Weight Loss Surgery

Selling and Sales Management

Author: David Jobber

"This excellent work is mandatory reading for all with academic or practical interests in the world of sales - which is just about the whole marketing and management community. This influential book is an excellent contribution to the literature."
Professor Nigel F. Piercy, Professor of Marketing and Director of the Sales and Account Management Strategy Research Unit, Warwick Business School, University of Warwick

Looking for the definitive text on selling and sales management? Now in its 7th edition, David Jobber and Geoff Lancaster’s Selling and Sales Management, a long-standing classic, has been revised and updated to take into account recent developments in the theory and practice of selling. It places emphasis on international aspects of selling and sales management.

New to this edition
• Integration of recent cutting-edge research into chapters throughout the book.
• Repositioning of chapters and a clear mapping through each of the five parts, including a brief summary of each part.

• A fuller discussion on the role of selling as part of an integrated marketing communications programme.

• A complete re-write and update of Chapter 12 on Internet and IT Applications.

• Substantially updated coverage of key account management.
• A more detailed explanation of market-based pricing principles.

• A more thorough discussion of the principles of negotiation.

• A fuller discussion of the role of the sales force as gatherers of market intelligence.

• Additional exercises to assist both students and tutors.

Ideal for students on sales management,marketing and business studies courses as well as field salespeople and sales managers, the book is also essential reading for students taking the CIM Certificate in Selling, the Advanced Certificate in Sales Management, and those taking professional studies examinations for CAM, the Institute of Sales and Marketing Management and LCCI.

"Professors Jobber and Lancaster have done it again! In this text, they provide a thorough and sophisticated treatment of sales and sales management. Informed by the most up-to-date research, the authors tackle the critical issues facing modern sales professionals. Their style of writing is straightforward and accessible. This book is essential reading for those whose job it is to sell and to manage those who sell, as well as for those who aspire to a career in the sales profession."
John W. Cadogan, Professor of Marketing, Business School, Loughborough University

David Jobber is Professor of Marketing at Bradford University and serves on the editorial board of numerous marketing and sales management journals. He also served as Special Advisor to the Research Assessment Exercise panel that rated research output from business and management schools throughout the UK.

Geoff Lancaster is Professor of Marketing at Liverpool John Moores University and Chairman of Durham Associates Group Ltd, Castle Eden, County Durham. He was formerly Senior Examiner to the Chartered Institute of Marketing and Chief Examiner to the Institute of Sales and Marketing Management.

To access the Instructor’s Manual, PowerPoint slides and additional learning resources visit


Saturday, January 10, 2009

Groups That Work or Demographics

Groups That Work: Structure and Process

Author: Paul H Ephross

Social workers, planners, health professionals, and human-service administrators spend much of their time in meetings, working in and with groups. What meaning does participation in these groups have for members? Some of the events that are most important for members of the various professions, and those whom they serve, take place within these groups. Health and human services depend upon their working groups for their development and allocation of resources, their standards of quality, and the evaluation of their success or failure. In short, these groups are relied upon to come up with creative solutions to complex problems.

Despite the amount of time spent in meetings, committees, and so on, very little has been written about the skills necessary for effective participation and leadership within working groups. With that in mind, Ephross and Vassil combine innovative group theory and practice in this "how-to" guide for professionals who take a variety of roles within the group. They draw on examples from social agencies, a hospital, a low-income community, and the boardroom, providing practical principles for day-to-day group life based on a democratic model. This revised edition also explores the changes that have taken place in the structure and operation of working groups in recent years and the heightened expectations for groups within large organizations.

See also: Los Fundamentos de Correlación de Proceso

Demographics: A Casebook for Business and Government

Author: Hallie J Kintner

This is a collection of 20 case studies prepared by a group of demographers; professors of economics, sociology, population studies, business, and marketing; and research analysts interested in understanding a world of changing demographics. Because the study of demography is becoming increasingly important to a growing number of professionals and decisionmakers in business and government, these case studies were written to address how the science of demography is being applied to real-world problems. Written in nontechnical language and presented in a classroom-tested format, this easy-to-use guidebook covers applications of applied demography in government planning, long-term corporate strategy, forecasting, human resource management, and marketing. The authors show how to tie financial, political, and legal analysis into a consideration of demographic data and trends.


A collection of case studies demonstrating how demographics can be applied in both the public and private sectors for such tasks as planning, long-term corporate strategy, forecasting, human resource management, and marketing. Written in nontechnical language for use either as a classroom textbook or a self-study tutorial. No index. Annotation c. Book News, Inc., Portland, OR (

Table of Contents:
2Orientation to Case Studies10
3Empowered or Disadvantaged? Applications of Demographic Analysis to Political Redistricting17
4The Use of Intercensal Population Estimates in Political Redistricting33
5The Use of Population Estimates and Projections in the Court-Mandated Reapportionment of Los Angeles County55
6Evaluating Boundary Changes for Discriminatory Effect70
7Improving Cellular Market Area Valuation with Demographic Data93
8Targeting Wealthy Ex-Wisconsinites in Florida: A Close Study in Applied Demography109
9Selecting Markets for Corporate Expansion: A Case Study in Applied Demography129
10Motel 48: Evaluating the Profitability of a Proposed Business144
11Using Demographic Analysis in Health Services Planning: A Case Study in Obstetrical Services159
12Population Estimates, Projections, and Expert Testimony in Adversarial Legal Proceedings: A Case Study of Automobile Dealerships180
13Locating Fire Station Sites: The Response Time Component203
14A Demographic Analysis of the Market for a Long-Term Care Facility: A Case Study in Applied Demography218
15Strategic Financial Planning for Hospitals: Demographic Considerations251
16Estimating Vital Rates from Corporate Databases: How Long Will GM's Salaried Retirees Live?265
17Enrollment Projection in a Multicampus University System298
18Predicting College Enrollment Results from a Variant of the Life Table307
19Planning for Children's Residential Care327
20Documenting State Underemployment Patterns343
About the Book358
About the Editors and Contributors359

Strategy Economic Organization and the Knowledge Economy or Texas Real Estate Agency

Strategy, Economic Organization, and the Knowledge Economy: The Coordination of Firms and Resources

Author: Nicolai J J Foss

The rise of the knowledge economy has far-reaching implications for the nature of economic organization as well as firm strategy. Not surprisingly, thinking in management studies as well as in economies has been profoundly affected by these changes. Thus, management thinking in particular has been increasingly characterized by a schism between those who advocate 'knowledge' or 'capabilities-based' approaches in the strategy and organization fields and those who adopt more economies-influenced approaches, notably the economics of organization. This book is a sustained attempt to overcome this schism. Its basic argument is that knowledge-based and organizational economics approaches are not substitutes but complements. In particular, organizational economics has much to contribute with respect to furthering the understanding of efficient organization and strategy in the emerging knowledge economy. This theme is taken through several theroretical as well as empirical variations. Themes such as the incentive liabilities of flat, 'knowledge-based' organizations, the role of complementary HRM practices for fostering knowledge sharing and creation, and the role of organizational instruments in the knowledge management activities of the multinational corporate are extensively treated. The book thus contains important implications for knowledge management, organizational design and international management. The book encompasses nine chapters which critically examine current thinking on strategy, and organization. The reasoning is non-technical. While primarily aimed at a management studies audience, economists and other social scientists will also benefit from it, including AdvancedStudents, Academics and Researchers.

Table of Contents:
1Strategy and economic organization in the knowledge economy1
2The 'strategic theory of the firm'23
3The resource-based view : aligning strategy and competitive equilibrium61
4Knowledge-based views of the firm81
5Strategy, resources, and transaction costs98
6Economic organization in the knowledge economy121
7Internal organization in the knowledge economy : the rise and fall of the Oticon Spaghetti Organization157
8Performance and organization in the knowledge economy : innovation and new human resource management practices187
9Cognitive leadership and coordination in the knowledge economy211

Go to: When Champagne Became French or Kosher Southern Style Cookbook

Texas Real Estate Agency

Author: Donna K Peeples

Texas Real Estate Agency, 3rd Edition, is the source for the most up-to-date information on agency law and regulations in Texas. You'll find all the information you need for your real estate agency class, written in clear, straightforward language.