Business and Society or Enterprise Systems Integration

Business and Society: A Business Approach To Social Responsibility

Author: Debbie Thorne McAlister

A brief alternative to its competitors, Business and Society combines 12 chapters with 12 cases to offer a strategic approach to social responsibility. Streamlined coverage of key topics allows undergraduate students and MBA majors to focus on only what they need to prepare for in the real business world. Concise chapter content allows instructors to introduce outside resources into their course, such as readings, cases, and projects that enhance students' understanding of the material. Students will gain the background knowledge, skills, and insight necessary to analyze how organizations achieve both social and financial performance benefits through social responsibility.

• What Would You Do? mini-cases appear at the end of each chapter, presenting students with a scenario that highlights ethics, social responsibility, morals, workplace conduct, and other important themes.
• Over 60% of the cases are new. In addition, the collection has been divided into two parts to clearly distinguish between organizations that have succeeded and those that have struggled with corporate citizenship.
• Real examples of Social Responsibility Audits appear on the textbook web site. These reports provide students with an insider's look at how companies are actually measuring, assessing, and communicating their social and ethical performance results.
• Five expanded Role-Playing Exercises promote teamwork and develop students' group decision-making skills.

Table of Contents:

Contents

Note: Each chapter includes a Summary, Key Terms, Discussion Questions, an Experiential Exercise, and "What Would You Do?"

• 1. Social Responsibility Framework
  Social Responsibility Defined
  Development of Social Responsibility
  Global Nature of Social Responsibility
  Benefits of Social Responsibility
  Framework for Studying Social Responsibility

  2. Strategic Management of Stakeholder Relationships

  Stakeholders Defined

  Stakeholder Identification and Importance

  Performance with Stakeholders

  Development of Stakeholder Relationships

  Link Between Stakeholder Relationships and Social Reponsibility

  3. Legal, Regulatory, and Political Issues

  Government's Influence on Business

  Business's Influence on Government

  The Government's Approach for Legal and Ethical Compliance

  4. Business Ethics and Ethical Decision Making

  The Nature of Business Ethics

  Foundations of Business Ethics

  Ethical Issues in Business

  Understanding the Ethical Decision-Making Process

  5. Strategic Approaches to Improving Ethical Behavior

  The Need for Organizational Ethics Programs

  Codes of Conduct

  Ethics Officers

  Ethics Training and Communication

  Establishing Systems to Monitor and Enforce Ethical Standards

  Continuous Improvement of the Ethical Program

  Implementing Organizational Ethics Programs

  6. Corporate Governance

  Corporate Governance Defined

  Corporate Governance and Social Responsibility

  History of Corporate Governance

  Issues in Corporate Governance Systems

  Corporate Governance Around the World

  Future of Corporate Governance

  7.Consumer and Community Relations

  Consumer Stakeholders

  Responsibilities to Consumers

  Community Stakeholders

  Responsibilities to the Community

  Strategic Implementation of Responsibilities to Consumers and the Community

  8. Employee Relations

  Employee Stakeholders

  Responsibilities to Employees

  Strategic Implementation of Responsibilities to Employees

  9. Environmental Issues

  Global Environmental Issues

  Environmental Policy and Regulation

  Business Response to Environmental Issues

  Strategic Implementation of Environmental Responsibility

  10. Technology Issues

  The Nature of Technology

  Technology's Influence on the Economy

  Technology's Influence on Society

  Strategic Implementation of Responsibility for Technology

  11. Strategic Philanthropy

  Strategic Philanthropy Defined

  Strategic Philanthropy and Social Responsibility

  Stakeholders in Strategic Philanthropy

  Benefits of Strategic Philanthropy

  Implementation of Strategic Philanthropy

  12. The Social Audit

  The Nature of Social Auditing

  The Auditing Process

  Strategic Importance of Social Auditing

  Cases

  Part I. Successful Management of Social Responsibility

  Case 1. Coca-Cola Company: Crisis and Reputation Management

  Case 2. Wainwright Bank & Trust: Banking on Values

  Case 3. Conoco's Decision: The First Annual President's Award for Business Ethics

  Case 4. Home Depot: Commitment to Social Responsibility

  Case 5. New Belgium Brewing Company: Environmental and Social Concerns

  Case 6. Double Click: Privacy on the Internet

  Part II. Challenges in Social Responsibility

  Case 7. Enron: Questionable Accounting Leads to Collapse

  Case 8. Worldcom: Actions Lead to Corporate Reform

  Case 9. Martha Stewart: Insider-Trading Scandal

  Case 10. Arthur Andersen: Questionable Accounting Practices

  Case 11. Tyco International: Leadership Crisis

  Case 12. Global Crossing: Inflated Sales Lead to Bankruptcy

  Appendix: Role Play Exercises

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Enterprise Systems Integration

Author: John Wyzalek

Fast-moving advances in information technology can easily put youat a competitive disadvantage should you fail to keep up with them. It is a subtle and often costly art to integrate technology with business practices. And today, integrated systems form the backbone of virtually every successful, profitable, high-performance organization
Featuring critical technology tips, strategies and assessments from some of the most highly respected consultants and developers in the field, Enterprise Systems Integration is a one-of-a-kind resource. The result of many thousands of hours of actual hands-on work in the field, it gives you a rich blend of researched knowledge and practical experience. It delivers proven, successful, economical solutions to real-world problems associated with the host of systems integration technologies and methodologies. It brings you coverage of those issues that plague you most: Enabling technologies, such as middleware, CORBA, COM, and Enterprise Java Integrated databases of all types-legacy, relational, and object Data warehousing, including Web-enabled data warehouses Enterprise resource packages Networking Electronic messaging The Internet and the Web, including e-commerce Save your organization hundreds of hours in expensive trial-and-error by taking lessons from the experience of others as recounted in the thorough, no-nonsense chapters of Enterprise Systems Integration. The expert contributors give you detailed accounts of: Symptoms of a terminally ill systems integration project Integrating package processes over multiple application platforms Making the transition from legacy systems to strategic architectures Integrating information systems methodologies into the horizontal organization and much more Enterprise Systems Integration brings together crucial information and insight for making the best possible decisions about today's most important information technologies.